Help in a Crisis

Bangor University Security Team
The Security Team has responsibility for the security of students, staff, and visitors, as well as the University estate. All security staff are qualified first aiders and can offer advice and support on general issues or arrange for help. Security is based in Main Arts and provide cover 24 hours a day, seven days a week.
In the event of an emergency on the campus please dial 333 from any internal phone or 01248 382795 from a mobile. Security should be informed immediately if any of the 999 emergency services have been contacted.

If you have immediate concerns regarding a student's mental wellbeing and or safety please refer to the emergency mental health flow chart which guides you through the steps to find the appropriate and timely support.

C.A.L.L Mental Health Helpline for Wales
Community Advice and Listening Line offers emotional support and confidential advice on a range of mental health related matters as well as a comprehensive list of support services in your local area and information on how to access them. Anyone concerned about their own mental health or that of a relative or friend can access the service.
Helpline: *0800 132 737 or text ‘help’ to 81066 *Free to call from a landline, charges from mobile phones will vary considerably


Anyone can hit crisis point. The Campaign Against Living Miserably (CALM) is leading a movement against suicide and run a free and confidential helpline and webchat for anyone who needs to talk about life’s problems or find information and support. CALM also support those bereaved by suicide, through the Support After Suicide Partnership (SASP).
Helpline: 0800 58 58 58 - open 5pm to midnight, 365 days a year

Mind Cymru
Provide advice and support to empower anyone experiencing or supporting someone with a mental health problem. Mind’s Infoline offers information on types of mental health problems, where to get help, medication, treatments, and advocacy.
Infoline: 0300 123 3393  - open 9am to 6pm, Monday to Friday, except for bank holidays.
Local Minds provide mental health services in local communities across England and Wales. There are four Mind charities across North Wales. Find your local Mind

NHS 111 Wales
The 111 service brings together NHS Direct Wales and GP out-of-hours services to provide health information, advice, and access to urgent, but nonlife-threatening, out-of-hours primary care.
Helpline: 111 or 0845 4647

Rape and Sexual Abuse Support Centre North Wales
Provide specialist support and therapy to anyone in North Wales who has experienced sexual abuse or violence
Helpline: 0808 80 10 800

Offers a safe place for you to talk any time you like, in your own way, about whatever’s getting to you.
Helpline: 116 123 (English); 0808 164 0123 (Welsh).
The English services is 24/7 and the Welsh service is open daily 7pm to 11pm.

Local centres that support wellbeing

Canolfan Abbey Road supports better mental health to people over 18 in Gwynedd, Conwy, and Anglesey. The centre offers activities such as reading groups, creative writing, art, craft, gardening as well as projects with animals depending on availability.  You can access counselling, complimentary therapies, support for dependency and  a variety of therapeutic approaches. 

North Wales Women Centre, located in Denbighshire, provides a wide variety of courses, events, social activities, and volunteering. The centre provides a safe, non-judgemental, and professional environment, which is female only between the hours of 9am and 4.30pm, Monday to Friday. If you want to learn more about the centre or find out what’s on offer, please call us on 01745 339331 or say hello on Facebook and Twitter